Contact Us
Have a question? We're here to help. Reach out to us at eltingmessiah@gmail.com and we'll get back to you within 1–2 business days.
Frequently Asked Questions
Orders & Shipping
How long does shipping take?
Domestic orders typically arrive within 5–10 business days after processing. You'll receive a tracking number once your order ships.
How do I track my order?
Once your order ships, you'll receive an email with a tracking link. You can also log into your account to view order status.
Can I change or cancel my order?
Orders can be modified or cancelled within 24 hours of placement. Contact us immediately at eltingmessiah@gmail.com if you need to make changes.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery on unworn, unwashed items with original tags attached. Sale items are final sale.
How do I start a return?
Email us at eltingmessiah@gmail.com with your order number and reason for return. We'll send you instructions within 1–2 business days.
Do you offer exchanges?
Yes! If you need a different size or style, contact us and we'll do our best to accommodate you based on availability.
Sizing
How do your items fit?
Our pieces are designed with a relaxed, streetwear fit. We recommend sizing up if you prefer an oversized look. Check the size guide on each product page for specific measurements.
Payments
What payment methods do you accept?
We accept all major credit cards, Shop Pay, Apple Pay, and Google Pay.
Is my payment information secure?
Absolutely. All transactions are encrypted and processed securely through Shopify Payments.